Order Processing time:
Due to the handcrafted nature of our products, please allow up to 3 business days to process your order. If your order is placed after business hours or on a holiday, the processing time starts the next business day.
We are not responsible for lost or stolen packages. Please confirm your delivery address prior to ordering and ensure that the delivery can be made to secure location. If the USPS or other tracking service indicates the package was delivered, we will not ship a replacement order. Please Contact your mail carrier. Damage or loss incurred during shipment is the delivery company’s responsibility.
Missing Packages:
Butter Based products (Body Butters & Body Scrubs) can melt in temperatures over 80 degrees Fahrenheit. When ordering during summer months, you may experience melting of your product. To reincorporate, refrigerate or freeze for a short period of time and re-blend back to desired consistency. The original consistency may have changed but the effectiveness of your product will remain the same. Sugar Scrubs may separate if exposed to heat. To reincorporate, simply stir the scrub and allow it to sit and cool before using. Melting is normal for natural products, and the quality of the product is not affected. She is ...Naturals LLC cannot be held responsible for melted items, and no refunds will be given for this reason.
Temperature:
Butter Based products (Body Butters & Body Scrubs) can melt in temperatures over 80 degrees Fahrenheit. When ordering during summer months, you may experience melting of your product. To reincorporate, refrigerate or freeze for a short period of time and re-blend back to desired consistency. The original consistency may have changed but the effectiveness of your product will remain the same. Sugar Scrubs may separate if exposed to heat. To reincorporate, simply stir the scrub and allow it to sit and cool before using. Melting is normal for natural products, and the quality of the product is not affected. She is ...Naturals LLC cannot be held responsible for melted items, and no refunds will be given for this reason.
Warning:
Please use caution when using scrubs or other products containing oil in the bath or shower. The residue could cause surfaces to begin slippery. Our products are NOT intended to treat, cure, or prevent any disease or medical condition. Please consult with health care professional for a proper treatment plan for any medical condition. Please read this ingredient listing carefully before purchasing items. Some products may contain ingredients that can cause skin irritations or allergic reactions. If you suffer from allergies, skin sensitivities or any type of skin condition, always ask your doctor prior to a new product, or “ spot test” on a small area of skin. She is...Naturals LLC accepts no liability and shall not be held responsible for any injuries, damages, or losses resulting from the use of products purchased from this shop
Payment Methods:
- Credit / Debit Cards
- PAYPAL